Town & Country TCWS38 Luxury Fireplace
Town & Country
$0.00
(No reviews yet)
Write a Review
Town & Country
Town & Country TCWS38 Luxury Fireplace
Quote-Only Pricing
Town & Country Luxury Fireplaces are sold through authorized dealers under territory restrictions. Configure your fireplace using the dropdown options on this page, then request a quote and a Fireplace Insider specialist will follow up with pricing, freight, and installation guidance for your project.
TCWS38 Overview
The TCWS38 is Town & Country's smallest widescreen linear, with a 36 3/4 by 13 inch landscape glass face that suits compact wall sections, hallway entries, and between-room dividers. The contemporary linear profile reads as architectural rather than traditional.
Burner options are deliberately limited to two for the WS38 footprint: Diamond (black glass) and Reflections (river rock and twilight glass). The Long Beach logset is available as an accessory specifically for the Diamond burner when a more traditional log appearance is desired in this contemporary form factor. Power vent compatible up to 110 feet of run for installations far from an exterior wall.
Key Features
- Clean-face direct-vent design (no louvers or exposed controls)
- Continuous-seam-welded heavy-gauge steel firebox for quieter operation and longevity
- Ceramic disappearing glass with low reflectivity for an authentic open-fire look
- Nearly-invisible built-in safety screen included
- Battery-backup electronic ignition operates during power outages
- Smart Home Control System compatible (TC Fire app for iOS)
- Contemporary linear widescreen profile for architectural installations
- Viewing area: 36 3/4" x 13" (478 sq in)
- BTU input: NG: 47,000 high / 31,000 low BTU. LP: 47,000 high / 35,000 low BTU
- Energy efficiency: 38.4% (CPSA P.4.1-15 EnerGuide rating)
Specifications
| Product Type | Direct Vent Gas Fireplace |
|---|---|
| Series | Town & Country Widescreen (WS) |
| Model | TCWS.38D2 |
| Body Item Number | 22030008 |
| Configuration | Linear |
| Indoor/Outdoor | Indoor |
| Framing Width (A) | 61 7/8" |
| Framing Height (B) | 45 3/8" |
| Framing Depth (C) | 24 7/8" |
| Viewing Width | 36 3/4" |
| Viewing Height | 13" |
| Viewing Area | 478 sq in |
| Fuel | Natural gas or liquid propane (field conversion kit) |
| BTU Input | NG: 47,000 high / 31,000 low BTU. LP: 47,000 high / 35,000 low BTU |
| EnerGuide Efficiency | 38.4% |
| Ignition | Electronic ignition with battery backup |
| Venting | Direct Vent (conventional or power vent compatible up to 110 feet of run) |
| Glass | Ceramic disappearing glass |
| Safety Screen | Built-in micro mesh screen included |
| Smart Home | Compatible (TC Fire app) |
| Approximate Shipping Weight | ~280 lbs (estimated by size class - confirm with dealer) |
| Listings | ANSI Z21.50 / CSA 2.22 (US/Canada) |
| Warranty | Limited Lifetime (combustion chamber, burner tube, glass thermal breakage, porcelain finishes); 2-Year Comprehensive (parts and labor) |
Warranty
Town & Country Luxury Fireplaces are covered by a Limited Lifetime Warranty issued by Pacific Energy, extended to the original purchaser of an authorized dealer.
Limited Lifetime Coverage (parts only): combustion chamber, burner tube assembly, glass (thermal breakage only), and porcelain finishes.
2-Year Comprehensive Coverage: all defective parts plus labor for two years from the original date of purchase.
Conditions: Installation must be performed by a qualified technician in accordance with applicable local and national codes and the appliance manual. Sediment traps must be installed within 6 feet of the gas control valve. The installer is responsible for ensuring the appliance is firing as per the rating plate.
Exclusions: The warranty does not apply to components showing evidence of misuse, abuse, improper installation, accident, or lack of maintenance. Town & Country is not responsible for mantels, surrounds, or finishing materials around the fireplace, nor for installation, operational, or environmental conditions beyond the manufacturer's control. Porcelain colors may darken when heated and return to original shade when cool; this is normal and not a defect. Special, indirect, or consequential damages are not covered.
Warranty registration is required to activate Limited Lifetime coverage. Register at townandcountryfireplaces.com/warranty/.
Downloads
Limited Lifetime Warranty (Pacific Energy / Town & Country)
